CityLink Travels which is located in Indore is a renowned brand in the bus operating industry. Our vision is to give a new face to the bus industry. Since our inception passenger comfort was our top priority. We have frequently added luxury buses to our huge fleet of buses. The only thing we focus on is that the comfort quotient of our passengers should never be compromised. We have always tried our best to push our limits in order to develop our travel experience. Read further to understand what we offer that enhances our reputation in the market.
Live Bus Tracking
We have integrated this great technology of live bus tracking in almost all of our buses. This helps the passengers to be informed about the live position of the bus, thus helping them in planning their commute to the bus stand. It also prevents the unwanted stress of missing or waiting for the bus in case of delays.
Our Customer Support
To render the best service we strive to provide the best customer support. We have an attentive customer support team to which the passengers can report any issues regarding the journey. This team addresses all the issues of the passengers and comes out with a solution in the shortest possible time. This creates a warm feeling in the customers thus pushing them to be our regular customers.
Now, once a passenger boards the bus he will be surprised by the inner comfort of the bus. The buses have all the latest amenities like WiFi, charging point, water bottle and central TV. The seats are really very comfortable and create a feeling of a cosy bedroom. We have almost all the luxury brand buses in our fleet. Our luxurious fleet includes Mercedes Benz Multi-axle buses, Volvo Multi-axle buses, and Scania Multi-axle comfort buses. These buses help in smoothening the journey. Our motto to change the perception of bus travel makes us enhance our luxury levels regularly.
Safety is one of the most important criteria we look for while planning a bus route. We have the best drivers who completely understand the importance of safety and follow all the safety rules.
We at CityLink Travels strive to maintain the most reasonable rates in the market. This also makes our passengers happy and thus we further give them discount offers on a regular basis to enhance their happiness.
I had booked the tickets from Pune. The bus was scheduled at 7:20 PM and due to some reasons I got late. I was really worried about missing the bus, then CityLink Travels live bus tracking feature came to my rescue. I immediately tracked the bus and talked to the driver who helped me reach the nearest pickup point so that i could board the bus. I was really happy with their attentive attitude towards my problem.
I travelled from Ujjain in CityLink Travels last weekend. The bus was very well maintained and my berth was very comfy. The only thing which bothered me a bit was the gangway which was little narrow. Rest everything was fine. The driver was very cool and easy-going. Responded nicely to me. He also stopped the bus at the intermediate stops. It was a friendly atmosphere and I enjoyed the journey thoroughly. No unnecessary halts because of which we could reach our destination on time.
Their drivers are very helpful. Once, my parents were travelling from Indore. I booked tickets for them with CityLink Travels , but as I was in a rush, I booked the upper berths for them. Now I was in a fix that how could my parents climb to the upper berth with their knee pain(due to old age). I requested the bus driver and he talked to some passengers and convinced one of them to swap their berths with us. I was really thankful to the CityLink Travels driver and I have written this review just to acknowledge his selfless nature.
I travel a lot for work from Bhopal in buses and have travelled with almost all bus services. Since my first ride with CityLink Travels I have been their regular customer. The reason is their luxurious buses and their reasonable rates.